Logo

TouchBass Corp. Ticket Policy

1. General Admission

1.1 Advance Purchase Required: NO TICKETS WILL BE SOLD AT THE GATE. All attendees must purchase tickets online through the Volunteeripate platform prior to the event.
1.2 Ticket Requirements: Each person attending the event, regardless of age, must possess a valid ticket. This includes all children in your group or vehicle.
1.3 Identification Verification: All attendees over the age of 18 must present a valid government-issued photo identification document that matches the legal name associated with their Volunteeripate account.
1.4 QR Code Admission (Optional): While not mandatory, printing the QR code provided on your ticket may expedite the entry process.
1.5 Name Verification: The legal name on your photo ID must exactly match the legal name associated with your Volunteeripate account. Check-in personnel reserve the right to deny entry to individuals whose legal names do not match.
1.6 Re-Entry: Ticketed participants are permitted to leave the event at any time; however, re-entry is strictly prohibited.

2. Ticket Transfer Policy

2.1 Transfer Availability: Ticket transfer functionality may be available for certain ticket types only. Please refer to your specific ticket details for transferability information.
2.2 Resale Restrictions: If your ticket type allows transfer, you may sell your ticket to another individual, but the sale price cannot exceed the original purchase price paid to Volunteeripate. Profiteering from ticket resale will result in the cancellation of your ticket and potential account suspension or ban.

3. Cancellation and Refund Policy

3.1 General Policy: All ticket purchases are final. NO REFUNDS will be issued for any reason except for cancellation of the event.
3.2 Event Cancellation: In the circumstance of event cancellation due to a weather event where the event has been rescheduled within a reasonable time after the original date for the event, event staff shall provide the choice to the ticket holder of (a) a transfer of a purchased tickets to a future date for the event,  or (b) a full refund for all tickets purchased. Otherwise, a full refund of the price of the ticket for the event and all fees will be refunded. 

4. Consumer Data Privacy Policy

4.1 Privacy Policy: By creating an account on the Volunteeripate platform, you agree to be bound by the terms and conditions set forth in the Privacy Policy.
4.2 Stripe Privacy Policy: In addition to the Volunteeripate Privacy Policy, your use of the platform constitutes agreement to the terms and conditions outlined in the Stripe Privacy Policy.

5. Terms of Service

5.1 Terms of Service: By creating an account on the Volunteeripate platform, you agree to be bound by the terms and conditions set forth in the Terms of Service.
5.2 Stripe Terms of Service: In addition to the Volunteeripate Terms of Service, your use of the platform constitutes agreement to the terms and conditions outlined in the Stripe Terms of Service.

Need Help? Email Us!
Volunteeripate Privacy Policy
Volunteeripate Terms of Service
TouchBass Corp. Ticket Policy
© 2025 Volunteeripate